Privacy Policy

1. Introduction

unfamiliar.id ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our identity verification services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Identity documents (driver's licenses, passports, etc.)
• Biometric data (facial images for verification)
• Contact information (name, email, phone number)
• Account credentials

3. How We Use Your Information

We use the information we collect to:

• Provide identity verification services
• Detect and prevent fraud
• Comply with legal obligations
• Improve our services
• Communicate with you about our services

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Verification data is typically retained for the duration specified in our agreement with our customers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@unfamiliar.id